“Communication isn't everything, but without communication, everything is nothing!” – This guiding principle perfectly describes what drives us. Since our founding in 1999, we have grown steadily as an owner-managed contact center and now serve around 190 customers from a wide range of industries with over 3,300 employees at 12 locations in Germany and abroad.
From classic inbound telephony to 24/7 chat support, we develop individual communication strategies for every customer concern. We focus on the highest quality and reliability – starting with the in-depth training of our employees as the foundation of our work. KIKXXL stands for “competence in communication.”
KIKXXL is one of Germany's leading providers of customer service, sales, and digital contact center solutions. Since our founding, we have been helping companies make their customer communications efficient, scalable, and measurably successful—across all relevant channels.
You benefit from our many years of experience, qualified employees, and clear quality standards. Whether inbound service, outbound sales, or digital communication solutions: KIKXXL stands for reliable processes, high service quality, and partnership-based cooperation.
What began in 1999 with two employees in a small office in Osnabrück is now a high-performance communications service provider operating across Europe with 12 locations and over 3,300 qualified employees.
Our development is no coincidence: from our expansion to Bremen and the establishment of our first international location in Pristina to our most recent branch in Antalya, every step of our growth represents strategic foresight, reliable quality, and scalable structures.
For our customers, this means stable processes, international reach, and a partner that grows sustainably—and keeps pace with your requirements.
For KIKXXL, values are not just empty words, but the stable foundation of our daily collaboration—both internally and with our customers. We cultivate a corporate culture based on trust, transparency, and mutual respect.
This is the only way to create long-term partnerships that enable sustainable success.
Our five core values provide us with clear guidance and ensure reliability in every project and contact. For you as a customer, this means that with KIKXXL, you have a partner at your side who communicates openly, takes responsibility, acts flexibly, and develops solutions together with you with team spirit and a passion for innovation.
KIKXXL stands for sustainable growth and responsible action.
Protecting the environment and conserving resources are an integral part of our daily work—from energy-efficient technology and digital, paperless processes to sustainable solutions at our locations.
For our customers, this means a partner that combines economic efficiency with ecological responsibility—today and in the future.
KIKXXL sees social engagement not as an add-on, but as an integral part of its business activities. We take responsibility in the places where our employees live and work – sustainably, credibly, and for the long term. Because strengthening social values creates trust and stable relationships.
We actively and systematically promote our employees' social engagement: Five percent of each employee bonus automatically goes into a joint donation pot. These funds are used to benefit local and international social institutions in a targeted manner – transparently, effectively, and supported by the entire team.
Diversity as a factor for success
As a signatory to the Diversity Charter since February 2022, we stand for an appreciative, prejudice-free working environment. At KiKxxl, performance, competence, and commitment count—regardless of age, ethnic origin, gender, physical and mental abilities, religion, sexual orientation, or social background.
This attitude not only strengthens our corporate culture, but also the quality of our cooperation.
KIKXXL permanently sponsors eleven children freed from slavery. To finance this, the company donates a fixed percentage in addition to the employee bonus. Employees incur no financial disadvantages.
The association engages for children in emergency situations, strengthens children's rights, and sets a sign against racism and for integration.
Chairman John McGurk runs donation campaigns nationwide with his team to provide disadvantaged children with better prospects.
The children's hospice Löwenherz accompanies families with life-limiting ill children and offers care places as well as accommodations for parents and siblings. The focus is on relief, support, and time together. KIKXXL has supported the hospice for many years with donations and engagement.
For several years, it has been a tradition at KIKXXL for trainees in their first year of training to implement their own social project.
Each location independently selects an organization – such as the food bank in Osnabrück, the "Help&Hope" foundation in Dortmund, or the German Child Protection Association in Bremen.
The partnership between KIKXXL and SV Meppen stands for long-term commitment and corporate responsibility. For our managing director Andreas Kremer, this connection is more than just personal commitment—it is an expression of his conviction that sustainable success comes from stability and strategic action.
Back in 2008, Andreas Kremer took on responsibility for the club as spokesman for the board during a challenging phase and laid the foundations for stable development – crowned by promotion to the 3rd division in the 2017/2018 season.
Today, KIKXXL is the main sponsor of SV Meppen and is prominently featured on the jerseys of the men's team and, since the club's promotion to the Bundesliga in 2020/2021, also on those of the successful women's team.
For us, long-term success comes from genuine partnerships. Soccer builds trust, identification, and reach—values that also shape our collaboration with customers.
KIKXXL GmbH
Mindener Straße 127
49084 Osnabrück
Telephone: +49 (0) 541 3305-0
Mail: info@kikxxl.de
© 2026 KIKXXL GmbH
